I had to wait on this post - DO NOT READ if you have not yet seen the Dark Knight, especially if you like technical integrations in your plotlines. I had to wait even longer when I learned that Morgan Freeman in real life had been in an accident. I hope he is doing better. Someone once (insert late night host here) worried that he might get confused hearing his own voice back when he prays. The only thing I do not worry about is his reputation, which even after Dave Chappelle made him out to be the root of all controversy in Real Deep Impact, it is clear that there is no way to tarnish the character of Morgan Freeman in our minds. He's the authority figure for anything related to virtue; the man's name is a relevant search result when paired with 'God Almighty', yet he's remembered for the humility of Hoke Colburn in Driving Miss Daisy and the 'guy who can get you things' in Shawshank Redemption. He was even an employee at the Electric Company, (with Peter Griffin) and is the voice over for the Visa commercials at the Olympics, and he's going to play Mandela soon. So now more than ever he is your conscience, and if he tells you something is wrong, it's wrong...
In the Dark Knight, Freeman plays Lucius Fox. Lucius, the gadgetman, was quite proud of himself for applying 3D sonar to an unreleased Nokia to outsmart Lau in his HK tower, but when Batman unveils his 'social networking' version of 3D Sonar later in the movie it's not Lucius Fox who's upset. To me I clearly hear Morgan Freeman shining through in his great disappointment in Batman for trespassing on the city of Chicago's civil liberties. Yes, Morgan Freeman was against using private location data, even to foil the Joker.![]()
Would Morgan Freeman be just as miffed at the fact that most people on social networks default to giving away their private data? Would he just lose it if he walked into the offices of Facebook and Tapulous and found most social graphs to be quite revealing? Is there not something for which this aggregated data would be useful or artistic that would calm Lucius Fox from thinking that it's necessary to keep location data private? Or is this whole endeavor condemned to darkness? Should we be opt-ing out more?
I've been letting every application I have on my iPhone know my location. I know, I still don't have the GPS enabled iPhone 3g, so that's kind of cheating because the location I update is pretty much 'he's in NYC'. But just like with everything else interactive I'm letting my guard down in favor of improved services, just as Batman trades in his old, one-piece batsuit for Lucius Fox's new model with more flexible armor. Since there are now spaces, joints where he could get hit, Lucius warns Bruce Wayne that he's no longer impervious to bullets with the new suit on.
For matters of virtue, I have set my default to Mr. Gravitas, Morgan Freeman. However, I'm not ready to opt-out for new services. For now I'm going to offer up my location. I'm also not ready to opt-out of Google or Yahoo's targeted advertising. I want the new Batsuit. I wasn't afraid of gmail giving me relevance to my advertisements on the right side of the page, and actually, this whole 3D sonar thing to me is just the prep-work for how targeted outdoor advertising would work.
I'd see it working in the following way...your phone repeats everything around you back to a server and not only is location used, but the sights and sounds, local news and everything else could be in play. Wouldn't it be cool to see what kind of ads show up based on all the stuff people were saying around you at the Radiohead show on Liberty Island
last Saturday? I mean everyone was singing along, and then there were little fights breaking out when random girls were fighting for position - wouldn't it be interesting if those keywords somehow generated the BeKanyeNow Absolute ad?
Maybe a human element could be introduced. The true targeted advertising warrior would be someone sitting in Lucius Fox's chair, who with a mastery of pop culture could program ads to be funny or ironic based on what's going on in front of you. Say you notice lots of people stopping and staring at the posters of Swing Vote, all over the Upper West Side, and it's not because we like it it's because we're clearly not getting the point of this movie. Like a performance artist you play with the keywords coming from all the phones to generate the right contextual tag line that understands that you are skeptical of Kevin Costner and that there's a movie about politics just because it's election season.
This dark knight / advertising warrior would have the power to rickroll entire cities or just connect with one person based on the data coming in from their phone and the advertising creative the dark knight was licensed to use. To me that would have Real Deep Impact - I'd actually love it. Most people revile at any advertising innovation as an invasion of something or other, but to me when you let innovation flourish life becomes one of Hitchcock's slices of cake. You wouldn't have to run this type of personalization all the time, just when there's lots of real traffic.
To me, this whole mobile phone plot twist was really just Batman's first social. He's never outsourced help like this that I can remember. The 3D Sonar is dismissed in the film, but it sure does make the phone seem powerful. In real life on the Nokia S60 platform you can make a room full of phones play music or play networked games as long as you have a maestro to orchestrate it. To all of this I can hear Christian Bale breathlessly shout 'But, does it have iTunes?'
Monday, August 11, 2008
Lucius Fox Opts Out
Wednesday, June 25, 2008
FailWhale: My First Media Buy

So I'm at work, and have a meeting in 10 minutes. However, since @ev responded faster than I thought he might
@ev's atsponse. I thought I'd write a quick post slightly longer than 140 characters to reply to a question that I'm guessing Twitter would like to ask right now: 'What are you doing?'
Well as simply as I can put it, this:
1) Upholding intellectual property for designers such as @yiyinglu, because the creatives in advertising and product development have relatively little power these days.
2) Saying thank you to all the people that keep twitter up, all the recent outages are just reminders to me of how much I use, rely and value twitter as a communications utility and for keeping tabs on more of the world more of the time. See my post FTW Twitter the first global presence
3) Making my first media buy...@ev has 14,412 followers, 20 t-shirts to outfit twitter cost $361.17 sponsored in part by the failwhale fanclub. That translates into the following in media buying terms: a $25.06 CPM, @yiyinglu will let me know how many shirts are sold = CPA, and maybe zazzle can help me find the CPC. Summize can then tell me the word of mouth effect which would be enormous, because there's already many people retweeting @ev here's the Summize feed for the keyword "FailWhale" http://summize.com/search?q=failwhale.
It would have sucked if @ev didn't tweet about it, so really it was more like buying a call, but that's moot. Thanks for making the experiment work @ev! This post basically kills any scientific value because I'm giving 'aided awareness' here...whatever...
One thing I'd love to know is - how many impressions were mobile?
Basically this all started when I made my own FailWhale t-shirt and got a huge reception from people at Internet Week in NYC during the first week of June.
(Sorry John Adams and Jeff Bezos, I had to do this before twitter got past the 2 pizza marker, but feel free to customize your own failwhale shirts :-) )
More here on the fanclub website that Sean O'Steen launched today http://failwhale.com/
@tlimongello
Sunday, June 01, 2008
Shack-fu: the rev....renovation continues
So I realized my last post missed the biggest restaurant group in NYC, the Union Square Hospitality Group creators of my favorite burger joint in Madison Square Park Shake Shack!!
Shaq-fu is as good a reference as any to the uptown downtown food-fight that I've been chronicling, for no good reason, of late. What I like about the new shake shack is that it not only means that soon I will be both working and living a few blocks away from a shake shack (I need a good insurance policy), but the suspense... 'late 2008' means that I can live from now until then in an 80s montage. Let me explain:
Tom's Theory of Relatively Easy Renovation ca. 1980-1991:
"In the 1980s, all you had to do was paint an old residential or commercial space to change the course of events that shapes your life"
There is also Tom's corollary, evidenced in Breakin' 2 Electric Boogaloo:
"you can also dance outdoors, and thereby earn money to fund such a renovation, which guarantees that you will win in your upcoming life endeavor."
One stipulation, you cannot chart such succe$s unless you do it on posterboard with either a jagged upward sloping arrow or a magic marker made fundraising goal thermometer. You can however have an awesome soundtrack and have life move at an 80s pace during such montage.
Examples that I can remember of my theory bourne out in montages:
1) Revenge of the Nerds, renovating the LLL house to Bone Symphony's "Put one foot in front of the other"
2) Better off Dead fixing up a camaro to Howard Jones' "Like to get to know you well". Also has one of the other best pieces of wisdom the 80s had to offer from Charles DeMar "Go that way, really fast. If something gets in your way, turn."
3) Career Opportunities cleaning up Target ensures that jim will hook up with jennifer connelly
4) Dancing, painting and fundraising thermometers in Breakin' 2 Electric Boogaloo BTW Entertainment Weekly has a list of worst sequels, and they mention electric boogaloo in the article text, but EW dared not actually make that masterpiece one of the top 25 worst.
5) Secret of my Succe$s filmed at 101 park ave is basically a big montage with breaks for dialogue. Includes jagged posterboard growth charts, and I think instead of painting Michael J Fox changes clothes, dressing up and down to change his destiny.
Did I miss any?
So from my photo-heavy Columbus Shuffle post you can see that the painting, dancing and other renovation montage worthy actions are soon to be what's poppin' at the old jacques imo's location, and soon it will be a Shake Shack. And then, well the Upper West Side will be compleat.
Now I know what you're thinking...what about what I read in Gawker not 2 years ago about shake shack's sanitary conditions?

So, Shake Shack was once accused of stealing business strategy from the Muppets Take Manhattan when they hired rats to work in the kitchen. Big deal.
Maybe it was the muppets who started this whole painting for success craze anyway back in the muppet movie - download for free to your iPod or PSP my favorite track from the electric mayhem: Can you picture that?
Sunday, April 27, 2008
Orion's Belt spotted on UpNext despite cloudy skies
Three New Restaurants on Columbus Ave in the 80s:
A few months ago I badgered my friends to accept my invites to UpNext, which is a 3D map of Manhattan that shows nearly every listing on the island from copy centers to senior citizen lounges in stuyvestant town. I saw there were upgrades to UpNext and realized I hadn't been back to UpNext.com in a while, but even after being obsessed with the grid for nearly 2 years from my perch on the UWS this is still the best orientation tool. Instead of using the limited view in Facebook I thought I'd go full screen, and though I usually use UpNext to figure out the labyrinth of downtown, tonight I saw the new stars shining brightly on the UpperWestSide.
What are the other two restaurants? In addition to Eighty One which I haven't yet been to, Pinch, which I knew was moving from Rose Hill where I work on Park Ave copied a mass market restaurant innovation that I happen to know quite well. In its new home Pinch has done for locally grown comfort food groups what Yum! Brands did for fast food groups: they combined its usual customized pizza barges with customized mac and cheese pots through a merger with the East Village's S'mac (same link as 3 lines up if you missed it) .... 
This is a lot like those KFC/PizzaHut or TacoBell/LongJohn Silvers' albeit on an even smaller scale than B.R. Guest or Lettuce Entertain You . MicroFood mergers aren't necessary with the big players, with Yum! they even let you franchise with one click! I guess we need to use any sort of M&A model we can to rapidly move all downtown food industry brands to the Upper West Side. Don't be alarmed it's just part of the plan that I mentioned in an earlier post. But I know you're wondering, do we really need two pinkberries?
Orion's belt buckle is called Madeline Mae - Pan Asian & brunch. Haven't been there yet either.
The real winner here is UpNext. With millions of posts coming from the Grub Street Blog every second this nice visual display helped me catch the new UWS'izens much quicker and saved many searches and thus megabitings, which is a fine thing; seeing as last Tuesday was earth day and all.
Wednesday, April 16, 2008
FTW - twitter the first global presence
This is why I've become addicted, and this is why everyone who's been using has been clicking their heels and saying 'there's no place like home.'
Scobleizer @problogger knows how to TwitterBait me with an interesting video:
....(a little excerpt from the corporate blog) Does anyone know Twitter’s mobile web traffic based on their ~1MM users? Has anyone really commented about how this is the most global platform the web has ever seen? Even Facebook has to translate into each language to become relevant and Google has to strategize about how to win in China.
Twitter does not.
I wouldn’t have known since it’s been 5 years since I’ve been back to China but Paul Denlinger asked on Twitter if Twitter was the US’s QQ. [The background is Chinese startup Tencent developed QQ, which is like AIM and a Twitter-like mobile site TaoTao, which has Chinese carrier SMS support.] QQ has not made Chinese users ignore Twitter (at least not the ones I follow, they twitter all the time - see I can use qualitative data to prove my points too) - and why is that? It’s because once Twitter users anywhere figure out that they can twitter without text messaging there is an epiphany for each user as the text buzzing silences. We see Twitter as the asynchronous IM platform that only shows us what we choose to see from anywhere in the world at all times of day (sounds like the promise from web 1.0 doesn’t it?). The only difference between silicon valley and silicon alley is exactly 3 hours of twitter posts, china 12 hours (for half the year
).
If you carry your phone 18 hours a day that means that you have a much better shot at catching Robert Scoble’s
updates about being on his startup tour in Israel this week on mobile. As I’m writing this I’ve just noticed that Kaiser Kuo is now following me. Kaiser blogs from Ogilvy in China, and if you follow him on Twitter (go ahead,
) you might see some interesting stuff from him at 9pm as China wakes. If you get all of your information while at your desktop then you are missing out - you can catch updates as you wait for the bartender to pour your beer. I also can’t wait to see people from Cuba start twittering. I wouldn’t be able to deal with direct dialogue, but as Ian Schafer points out it’s the way to peek into our neighbor’s windows, because Twitter gets the rules of engagement just right.
See you at the Apple store Thursday at 6:00pm
@tlimongello
Sunday, March 23, 2008
The Twilight Zone - Mobile Local Search
Imagine if you will... you get out of the Christopher Street stop on the 1 line with only a general idea of where you're going. You have the name of the bar/restaurant but it's a relatively new place and you don't remember the exact address. If you know the west village this is an area, which lies between the pit of man's fears and the summit of man's knowledge.
What I was trying to do was find BarBlanc - which like most restaurants is much better at making drinks and brie cheese fingerling potato puree than websites. After speaking at Search Engine Strategies on Monday, I was thinking a lot about mobile search, so naturally when I realized I was lost I quickly struck the pose of the benighted mobile searcher - head down on the street corner tapping away while listening to music. I knew my sister was not around to call and ask and I personally hate calling 411 when on a street corner - not until Audeo links to a listings database and I can wear a white apple necktie that intercepts nerve impulses meaning to be sent down the arcuate fasciculus to have keywords appear in a page or an voice search system will I like that search experience (BTW, wikipedia makes for great neuro-quackery). Much simpler, 411 is only as good as the listing system, and new restaurants are abominable about having their info on anything but uncrawled flash websites that their cousins built for them.
So I typed in BarBlanc and Bar Blanc into Google Maps, then Timeout then I browsed Outalot then I went back to Google Mobile to search. Nothing.
Did you mean, some other crap that's obviously not what you wanted?
I started sweating, and the angled west village streets were coming in on me, starting to bow and bend like I had wall-eye, the disease popularized by hotshots in 1991. Just before the carnival music started playing in my head I remembered that there is another service out there that puts people on the job - ChaCha.
When Kevin Mazzatta from the search panel at SES last Monday outlined his service for 'search + brainpower' I immediately dissed (not out loud, audeo could have helped here). While still sitting on the panel I texted in using the free trial - 'when is this panel going to end at SES NYC?' and I got back 'SES runs from March 17 thru 20th, 2008' then Kevin almost as if he was watching my little texting conceit said that people start using ChaCha in what he called the 'cool phase' where they ask silly questions to make themselves feel cool and to show their friends while checking out the service, but then move towards regular usage and then become addicts. I felt like I had been rickrolled on mobile, a low-def but still humiliating experience.
On Thursday I asked 'Where is barblanc in NYC west village?' and I got back:
Now how awesome is that? My first genuinely spirited ChaCha...and it took about 40 seconds for me to get a response.
To be fair ChaCha required more of me typing than it would on google, and google is taking a look at reducing currently required typing, Google is testing out LCB. Mobile sites for listings often chart browsing paths to reduce the type load with links and drop-downs, but google is giving this method an acronym, which is nice, I like.
What was most valuable to me about using ChaCha was that I stopped sweating. I put out a request and got an answer back. I didn't just put out a request and get crap back because I was somehow asking the wrong way. Thinking of what ChaCha means, I'm curious to see if the discussion of refining of results is more like a dance with each ChaCha than search with engines.
Actually, what was great about using this service was not that it was any easier than regular search. Of course Voice entry or GPS input could have been more technically elegant, however for now it just leads to a multimedia duckroll (I only learned what this was in relation to rickrolling 15 mins ago - thanks dave).
ChaCha gets that you cannot automate a service until you know how to communicate with your customers. You can't bank on serving someone standing near Bank street in 35 degree weather if you are running one simple algorithm to process all requests. ReadWriteWeb says that ChaCha is running a massive artificial intelligence effort to improve results the more people use it, so why not broaden the capabilities of search by starting with the least scalable method - asking people what they want and tracking the human requests and human powered results? Can this have a cool phase? Maybe if you think of them like the Talking Heads....We're tappin' phonelines...you know that that ain't allowed...
Maybe Rod Serling inspired the over-sized talking head suits back in 1983...irregarhdliss mobile search to me is still Life During Wartime .
Sunday, March 02, 2008
Last.FM, ball-pits and scrobbling I can believe in.
I should have taken my own photo, since I was sitting closer to Last.FM at the Glasshouse event Thursday, Feb 28th on 75 Murray street in Tribeca.
Instead I had to steal this one from from a flickr stream. A clearer shot would have shown the nice guys from Last.FM looked more like coldplay or radiohead than media-tech entrepreneurs, some may say they looked like nihilists from the Big Lebowski (that's a little harsh though).
I already had a last.fm account, but I became interested in firing it up again when I got home. I learned that Last.FM are going to use their scrobbling technology for local music collections soon, which means that you can track the songs you've played in systems like iTunes and access the 'global scrobbling database' outside of Last.FM as RJ explained to me after the talk. Last.FM said they were completely open to letting people move their social graph for music, which they create through scrobbling on Last.FM anywhere they want...basically scrobbling means letting Last.FM count the number of times they've played each track. This gives Last.FM a ginormous statistical database to do what Pandora, Finetune and others have tried to do in the field of collaborative filtering - which is to better recommend music to people such that it becomes effortless.
More important and immediate though, I learned that they, like xkcd have done something groundbreaking in terms of 2.0 office silliness, more worthy and symbolic of a 'bubble' than the foosball tables of web 1.0. They have in their office an adult sized ball pit, like the ones made famous by Seasame place back in the 80s. Felix Miller, in a rare digression from explaining the value of Last.fm as a business model described the Last.FM ball pit as an adult-sized one, that was so deep 'kids would get lost in der, yah'. As you can see from the photo
, RJ who is probably 6'2", is in such danger.
I actually had a serious question for Felix, RJ and Martin that I asked once they opened up the mic for Q&A - since you guys are part of CBS, and now that CBS is supporting a free WiFi spot in NYC (it would have been better for Last.FM to have that spot in Central Park, but midtown is at least a start) do you have plans for developing special iPhone or other wifi device capabilities, and will CBS and Last.FM start marketing events with scrobblers in mind?
Their response was collective, frustrated and honest: Felix said the iPhone is just like a walkman that takes away the need to have a rucksack full of tapes on your back, Martin said that the carriers are just not letting people do what they want to with music and RJ said, you know if you use your phone in the UK to stream a song you are paying for data per kilobyte so it doesn't work. However, they said, there are a lot of phones already capable of scrobbling. They left the discussion there and encouraged imagination.
Last.FM may have been talking about support on Nokia phones as well as what I've found on Last.FM, an iPhone user group that shared the link to a pre-SDK Last.FM iPhone application for mobile scrobblers.
Since the SDK for the iPhone is probably going to happen in 1.1.5, before the summer (1.1.4 was released this week) I think that we might see more marketers using the free WiFi in midtown to their advantage...or at least they should. Currently what we see are SMS and IVR calls to action. In fact last week's Columbus Shuffle had a few of these that I didn't highlight because I ran out of time to post them. Here's what a company called situation marketing did to promote one of the many broadway show outdoor campaigns it manages, Passing Strange:
If you look at the bottom there is a call to action - text STEW to 42903 to hear songs from the upcoming Passing Strange. Situation marketing then sends you a phone number to call (to access the IVR system) which lets you browse through clips of songs in the show. I think that Last.FM can do the same sorts of promotions and send an SMS with a link to a mobile site so people on WiFi can discover new songs by any artist and share them with friends, like how the Zune promised last year people would start to do through infrared or bluetooth (does anyone do this?). CBS can use Last.FM not just for music discovery but offer event promotions, especially because they can based on the SMS delivery target to events in your area.
Can't wait for summer!!!
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Looks like Last.FM is already working on the outdoor strategy, anyone going to SXSW? Let me know how the Band Aid promotion goes!



